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FAQ's
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Q: Where do we meet our guestsA: When you get to Granary Road, head to the Gift Shop to pick up your group's passes to hand out!
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Q. Can we bring cooking equipment into the park?A. No cooking equipment is allowed inside the park.
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Q. Do you have food available for purchase?A. Our Farmer's Market has a variety of food vendors for you to choose from and they offer catering providing you book in advance. Please let us know which food vendor you wish to purchase from and we can provide you with the contact details.
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Q. Do I get a refund if it’s raining or windy?A. The Active Learning Park is open rain or shine, unless deemed unsafe by management. We do not give refunds but will reschedule your event at no additional cost when you let one of our team members know 48 hours in advance by emailing info@granaryroad.com. We will not accept a phone call as a form of cancellation.
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Q. If I am late arriving to Granary Road will I still get my table for 90 min?A. Unfortunately, due to our high demand in Birthday Parties we will not extend your time. We ask that you check road conditions before leaving. You can access directions to Granary Road on our website. Telling your guests, the party time is 15 min before the actual time on your birthday invites will most likely ensure all guests arrive in time.
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Q. Where will my Birthday table be located?A. Your table will be in our designated Birthday area inside the park. Please come prepared to walk -we are an ACTIVE learning park. When you check in at Admissions you will be directed to the Birthday Table location. Remember, your table is only valid for 90 min. If you arrive at 9 am and your table is not booked until 12 you will not have access until 12pm.
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Q. Is the park Wheelchair accessible?A. Yes, our park pathways are wheelchair accessible. However, they are gravel with incline and declines in the terrain which can make it difficult navigate.
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Q: Does Granary Road supply eating utensils, napkins or tablecloths to the party?A: Granary Road only supplies the picnic table at a reserved time. All decorations, utensils etc. are to be brought by the customer.
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